Datadog EU incident

[SSO] Login Errors

Minor Resolved View vendor source →

Datadog EU experienced a minor incident on October 3, 2024 affecting Web Application, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2024, 09:51 PM UTC
Resolved
Oct 04, 2024, 01:09 AM UTC
Duration
3h 18m
Detected by Pingoru
Oct 03, 2024, 09:51 PM UTC

Affected components

Web Application

Update timeline

  1. identified Oct 03, 2024, 09:51 PM UTC

    We are investigating user login issues with the web application when using Okta SSO.

  2. identified Oct 03, 2024, 11:00 PM UTC

    We have identified the issue and are implementing a fix.

  3. identified Oct 04, 2024, 12:04 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 04, 2024, 12:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 04, 2024, 01:09 AM UTC

    This incident has been resolved. If you continue to see issues, please contact Datadog technical support.