Databox experienced a critical incident on June 25, 2025 affecting Databox Web Application, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Databox Web Application
Update timeline
- investigating Jun 25, 2025, 07:55 PM UTC
We are experienceing a larger issue - Databox analytics app currently cannot be accessed. We are looking into the matter and will share updates soon.
- resolved Jun 25, 2025, 08:11 PM UTC
App is operational and accessible. We are taking steps to prevent similar occurrences in the future. Thank you for your patience and understanding. If you have any questions, please reach out to our Support services via chat or [email protected].