Databox experienced a major incident on August 29, 2025 affecting Databox Web Application, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Databox Web Application
Update timeline
- investigating Aug 29, 2025, 07:01 PM UTC
We are currently experiencing issues with Datasets in the Databox app. At the moment, creating new datasets is not possible, and editing existing ones may also be affected. Our team is actively working on a solution, and we will provide updates as soon as possible.
- resolved Aug 29, 2025, 09:02 PM UTC
The issue has been resolved. The datasets feature now works as expected. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or [email protected].