Databox experienced a notice incident on October 20, 2025 affecting Data & Sync Platform, lasting 23h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 20, 2025, 09:49 AM UTC
We are aware of a reported outage impacting our upstream provider, AWS. Because our service runs on AWS we are closely monitoring for any impact. - Our service is operational and we have no confirmed impact at this time. - We are keeping watch on AWS status updates and our own systems for any signs of degraded performance or instability. We will update this page as soon as we have more information or if our service status changes.
- resolved Oct 21, 2025, 09:45 AM UTC
AWS has resolved the reported outage. Our monitoring confirms that all systems are stable and operating normally. We’ll continue to keep an eye on performance, but no further impact is expected at this time.