Databox experienced a minor incident on September 6, 2023 affecting Databox Web Application, lasting 7h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Databox Web Application
Update timeline
- identified Sep 06, 2023, 03:05 PM UTC
We are experiencing issues with the external service Pusher. We use Pusher for data loading, connecting new data sources, reconnecting existing data sources and all other asynchronous updates, so issues will potentially appear in all these areas. We are observing the status and functioning of the Pusher service. We will share updates as soon as they become available.
- resolved Sep 06, 2023, 10:11 PM UTC
Pusher resolved their issue. With that, irregular behaviour in Databox also subsided. Issue resolved