Databox incident

Issues with Wix eCommerce integration

Notice Resolved View vendor source →

Databox experienced a notice incident on November 15, 2023 affecting 3rd-party API Data providers, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 07:03 PM UTC
Resolved
Nov 15, 2023, 07:26 PM UTC
Duration
22m
Detected by Pingoru
Nov 15, 2023, 07:03 PM UTC

Affected components

3rd-party API Data providers

Update timeline

  1. investigating Nov 15, 2023, 07:03 PM UTC

    We are experienceing issues with the Wix eCommerce integration. Certain users are not able to connect Wix eCommerce accounts. We are investigating the issue and will share more information soon.

  2. resolved Nov 15, 2023, 07:26 PM UTC

    Issue resolved. The issue was user specific. If you should experience any issues with Wix eCommerce integration, please reach out to our Support.