Databox incident

Syncing on pause for Microsoft Ads metrics as the integration is being updated

Notice Resolved View vendor source →

Databox experienced a notice incident on November 21, 2024 affecting Data & Sync Platform, lasting 6h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 11:30 AM UTC
Resolved
Nov 21, 2024, 06:08 PM UTC
Duration
6h 38m
Detected by Pingoru
Nov 21, 2024, 11:30 AM UTC

Affected components

Data & Sync Platform

Update timeline

  1. investigating Nov 21, 2024, 11:29 AM UTC

    We are in the process of releasing an updated version of the Microsoft Ads integration. For the purposes of the release, the syncing has been paused for all Microsoft Ads metrics. We expect to be able to resume syncing in 4 to 5 hours. Updates to follow.

  2. monitoring Nov 21, 2024, 11:30 AM UTC

    First migration steps for Microsoft Ads metrics initiated.

  3. resolved Nov 21, 2024, 06:08 PM UTC

    Microsoft Ads metrics are now syncing as expected again.