Databox experienced a notice incident on January 3, 2025 affecting Data & Sync Platform, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Data & Sync Platform
Update timeline
- resolved Jan 03, 2025, 08:06 AM UTC
We were experiencing issues with write operations in one of our data warehouses between 7.00 PM on January 2 and 2.00 AM on January 3 EDT (1.00 AM and 8.00 AM on January 3 CET). During this time, issues appeared for certain users with functions such as executing scheduled syncs, creating new metrics, previewing data in the metric builder, purging data. This has been resolved. If you should still experience any irregular behaviour, please reach out to our Support services.