Databox experienced a notice incident on February 18, 2025 affecting Databox Web Application, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Databox Web Application
Update timeline
- resolved Feb 18, 2025, 01:08 PM UTC
Earlier today the Databox app was inaccessible for 8 minutes, between 7.08 AM EDT - 7.16 AM EDT (1.08 PM CET - 1.16 PM CET). The issue has been resolved. The behavior resulted from communication issues between HAProxy and the backend servers. We're looking into preventing any such behaviour in the future. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or [email protected].