Databox incident

Issues with connecting data sources

Notice Resolved View vendor source →

Databox experienced a notice incident on March 15, 2025 affecting Data & Sync Platform, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2025, 10:22 AM UTC
Resolved
Mar 15, 2025, 10:22 AM UTC
Duration
—
Detected by Pingoru
Mar 15, 2025, 10:22 AM UTC

Affected components

Data & Sync Platform

Update timeline

  1. resolved Mar 15, 2025, 10:22 AM UTC

    We were experienceing issues with connecting data sources (due to issues with Connect API and HAProxy) in the period between 3.00 PM EDT, March 14 and 5.00 AM EDT, March 15 (8.00 PM CET on March 14 and 10.00 AM CET on March 15). This has been resolved. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or [email protected].