Databox experienced a minor incident on April 3, 2025 affecting Databox Web Application, lasting 15h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Databox Web Application
Update timeline
- identified Apr 03, 2025, 03:30 PM UTC
We are currently experiencing issues with data calculations in the Databox app. At the moment, creating new calculated metrics is not possible, and editing existing ones may also be affected. Our team is actively working on a solution, and we will provide updates as soon as possible. Thank you for your patience!
- resolved Apr 04, 2025, 07:19 AM UTC
The issue has been resolved. The calculated metrics feature now works as expected. Thank you for your patience and understanding on the matter. If you have any questions, please reach out to our Support services via chat or [email protected].