D-Wave Outage History

D-Wave degraded · 1 active incident View live status →

Pingoru has recorded 30 incidents for D-Wave: 28 in the last 12 months and 6 in the last 90 days.

Source: status.dwavesys.com

30incidents recorded
28last 12 months
6last 90 days
28 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOctNov1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov33%
Pingoru began tracking D-Wave in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202611 of 720 (0%)
May 2026138 of 744 (5%)
June 20263101 of 720 (14%)
July 2026468 of 744 (9%)
August 202611 of 744 (0%)
September 20263160 of 720 (22%)
October 202612 of 744 (0%)
November 2026144 of 134 (33%)

Incidents, newest first

Minor October 27, 2026 Advantage2_system1 Solver Offline 2h 15m Advantage2_system1

Started Oct 27, 2026, 09:12 PM UTC· resolved Oct 27, 2026, 11:28 PM UTC

  1. identified Oct 27, 2026, 09:12 PM UTC

    The Advantage2_system1 solver will be unavailable while we release a new version of the solver. The remaining QPU solvers will continue to be online while we update the Advantage2_system1 solver. Thank you for your patience.

  2. resolved Oct 27, 2026, 11:28 PM UTC

    Resolved

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Minor September 12, 2026 Advantage2_system1 Solver Offline 3d 3h Advantage2_system1

Started Sep 12, 2026, 07:08 PM UTC· resolved Sep 15, 2026, 10:15 PM UTC

  1. investigating Sep 12, 2026, 07:08 PM UTC

    The Advantage2_system1 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage2_system1 solver. Thank you for your patience.

  2. resolved Sep 15, 2026, 10:15 PM UTC

    The Solver is now available. We apologize for the disruption. Please contact us at [email protected] if you continue to experience issues.

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Minor September 9, 2026 Advantage2_system2 Solver Offline 5d 3h Advantage2_system2

Started Sep 09, 2026, 06:14 PM UTC· resolved Sep 14, 2026, 09:22 PM UTC

  1. investigating Sep 09, 2026, 06:14 PM UTC

    The Advantage2_system2 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage2_system2 solver. Thank you for your patience.

  2. resolved Sep 14, 2026, 09:22 PM UTC

    The Solver is now available. We apologize for the disruption. Please contact us at [email protected] if you continue to experience issues.

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Minor September 9, 2026 Advantage2_system2 Solver Offline 11h 57m Advantage2_system2

Started Sep 09, 2026, 04:32 AM UTC· resolved Sep 09, 2026, 04:29 PM UTC

  1. investigating Sep 09, 2026, 04:32 AM UTC

    The Advantage2_system2 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage2_system2 solver. Thank you for your patience.

  2. resolved Sep 09, 2026, 04:29 PM UTC

    Advantage2_System2 solver is back online.

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Minor August 10, 2026 Advantage2_system1 Solver Offline 35m Advantage2_system1

Started Aug 10, 2026, 08:24 PM UTC· resolved Aug 10, 2026, 08:59 PM UTC

  1. identified Aug 10, 2026, 08:24 PM UTC

    The Advantage2_system1 solver will be unavailable while we release a new version of the solver. The remaining QPU solvers will continue to be online while we update the Advantage2_system1 solver. Thank you for your patience.

  2. resolved Aug 10, 2026, 08:59 PM UTC

    Resolved

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Minor July 19, 2026 Advantage2_system4 Solver Offline 1d 17h Advantage2_system4

Started Jul 19, 2026, 12:40 AM UTC· resolved Jul 20, 2026, 06:37 PM UTC

  1. investigating Jul 19, 2026, 12:40 AM UTC

    TheAdvantage2_system4 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage2_system4 solver. Thank you for your patience.

  2. identified Jul 19, 2026, 02:45 AM UTC

    The Advantage2_system4 remains offline while we work on an issue with the system. We anticipate the solver will remain offline overnight. Thank you for your patience.

  3. identified Jul 19, 2026, 07:11 PM UTC

    The Advantage2_system4 remains offline while we work on an issue with the system. The solver will remain offline until Monday July 20, 2026.

  4. resolved Jul 20, 2026, 06:37 PM UTC

    The Solver is now available. We apologize for the disruption. Please contact us at [email protected] if you continue to experience issues.

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Minor July 13, 2026 Advantage2_system2 Solver Offline 19h 22m Advantage2_system2

Started Jul 13, 2026, 03:29 AM UTC· resolved Jul 13, 2026, 10:52 PM UTC

  1. investigating Jul 13, 2026, 03:29 AM UTC

    The Advantage2_system2 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage2_system2 solver. Thank you for your patience.

  2. resolved Jul 13, 2026, 10:52 PM UTC

    The Advantage2_system2 solver is back online.

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Minor July 10, 2026 Advantage2_system4 Solver Offline 3h 34m Advantage2_system4

Started Jul 10, 2026, 07:23 PM UTC· resolved Jul 10, 2026, 10:57 PM UTC

  1. investigating Jul 10, 2026, 07:23 PM UTC

    The Advantage2_system4 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage2_system4 solver. Thank you for your patience.

  2. resolved Jul 10, 2026, 10:57 PM UTC

    Advantage2_system4 solver is back online.

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Minor July 8, 2026 Advantage2_system2 Solver Offline 3h 15m Advantage2_system2

Started Jul 08, 2026, 07:39 PM UTC· resolved Jul 08, 2026, 10:54 PM UTC

  1. identified Jul 08, 2026, 07:39 PM UTC

    The Advantage2_system2 solver will be unavailable while we release a new version of the solver. The remaining QPU solvers will continue to be online while we update the Advantage2_system2 solver. Thank you for your patience.

  2. resolved Jul 08, 2026, 10:54 PM UTC

    The Advantage2_system2 solver is back online.

Read the full incident report →

Minor June 23, 2026 Solver API Unavailable 4h 20m Solver API - North America (West)

Started Jun 23, 2026, 06:49 PM UTC· resolved Jun 23, 2026, 11:09 PM UTC

  1. investigating Jun 23, 2026, 06:49 PM UTC

    The North America (West) Solver API and Leap website are currently unavailable. You may be unable to submit problems to the D-Wave QPU, including demos available through the Leap interface. We appreciate your patience as we investigate this issue. Please check back here for periodic updates.

  2. investigating Jun 23, 2026, 08:20 PM UTC

    We are still investigating the cause of this issue. The Solver API outage is impacting all solvers in the North America (West) region, including hybrid solvers. Solvers in North America (East) and Europe regions continue to work as normal. By default, Ocean connects to the North American (West) region, to configure a different region, see https://docs.dwavequantum.com/en/latest/ocean/sapi_access_basic.html

  3. identified Jun 23, 2026, 08:58 PM UTC

    The issue affecting the Leap website and Solver API has been identified. The Solver API is currently less responsive than normal. You may experience delays or occasional failed problems when submitting jobs through the Solver API until the backlog is processed. We apologize for the disruption and appreciate your patience. Please check back here for periodic updates.

  4. resolved Jun 23, 2026, 11:09 PM UTC

    The issue affecting the Solver API has been resolved and the API is operating as normal. We apologize for the disruption. Please contact us at [email protected] if you continue to experience issues.

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Minor June 6, 2026 Advantage2_system2 Solver Offline 3d 20h Advantage2_system2

Started Jun 06, 2026, 02:15 AM UTC· resolved Jun 09, 2026, 10:57 PM UTC

  1. investigating Jun 06, 2026, 02:15 AM UTC

    The Advantage2_system2 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage2_system2 solver. Thank you for your patience.

  2. resolved Jun 09, 2026, 10:57 PM UTC

    The Solver is now available. We apologize for the disruption. Please contact us at [email protected] if you continue to experience issues.

Read the full incident report →

Minor June 2, 2026 Advantage2_system1 Solver Offline 3h 57m Advantage2_system1

Started Jun 02, 2026, 07:44 PM UTC· resolved Jun 02, 2026, 11:42 PM UTC

  1. investigating Jun 02, 2026, 07:44 PM UTC

    The Advantage2_system1 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage2_system1 solver. Thank you for your patience.

  2. resolved Jun 02, 2026, 11:42 PM UTC

    Resolved

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Minor May 11, 2026 Advantage_system6.4 Solver Offline 1d 14h Advantage_system6

Started May 11, 2026, 07:41 AM UTC· resolved May 12, 2026, 09:44 PM UTC

  1. investigating May 11, 2026, 07:41 AM UTC

    The Advantage_system6.4 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage_system6.4 solver. Thank you for your patience.

  2. resolved May 12, 2026, 09:44 PM UTC

    Resolved

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Minor April 10, 2026 Advantage2_system1.13 Solver Offline 1h 3m Advantage2_system1

Started Apr 10, 2026, 05:49 PM UTC· resolved Apr 10, 2026, 06:53 PM UTC

  1. investigating Apr 10, 2026, 05:49 PM UTC

    The Advantage2_system1.13 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage2_system1.13 solver. Thank you for your patience.

  2. resolved Apr 10, 2026, 06:53 PM UTC

    Resolved

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Minor March 18, 2026 Advantage2_system1.12 Solver Offline 18s Advantage2_system1

Started Mar 18, 2026, 05:54 PM UTC· resolved Mar 18, 2026, 05:54 PM UTC

  1. identified Mar 18, 2026, 05:54 PM UTC

    The Advantage2_system1.12 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage2_system1.12 solver. Thank you for your patience.

  2. resolved Mar 18, 2026, 05:54 PM UTC

    Resolved

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Minor March 17, 2026 hybrid_binary_quadratic_model_version2p Solver Degraded 1h 51m hybrid_binary_quadratic_model_version2p

Started Mar 17, 2026, 09:21 PM UTC· resolved Mar 17, 2026, 11:12 PM UTC

  1. investigating Mar 17, 2026, 09:21 PM UTC

    The hybrid_binary_quadratic_model_version2p solver is currently degraded. Problems submitted to the solver may experience delays before being processed. We appreciate your patience as we investigate this issue.

  2. resolved Mar 17, 2026, 11:12 PM UTC

    The Solver is now operating as normal. Thank you for your patience.

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Minor March 17, 2026 hybrid_binary_quadratic_model_version2p solver offline 4h 51m hybrid_binary_quadratic_model_version2p

Started Mar 17, 2026, 04:26 PM UTC· resolved Mar 17, 2026, 09:17 PM UTC

  1. investigating Mar 17, 2026, 04:26 PM UTC

    The hybrid_binary_quadratic_model_version2p solver will be unavailable while we investigate an issue with the system. The remaining hybrid solvers continue to be online while we are working to restore the hybrid_binary_quadratic_model_version2p solver. Thank you for your patience.

  2. resolved Mar 17, 2026, 09:17 PM UTC

    The Solver is now available. Thank you for your patience.

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Minor March 3, 2026 Advantage2_system1.11 Solver Offline 1d 3h Advantage2_system1

Started Mar 03, 2026, 06:06 PM UTC· resolved Mar 04, 2026, 09:28 PM UTC

No vendor updates were posted for this incident.

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Minor February 9, 2026 hybrid_constrained_quadratic_model_version1p Solver Degraded 1h 21m hybrid_constrained_quadratic_model_version1p

Started Feb 09, 2026, 11:22 PM UTC· resolved Feb 10, 2026, 12:43 AM UTC

No vendor updates were posted for this incident.

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Minor January 26, 2026 Advantage2_system1.10 Solver Offline 3d 6h Advantage2_system1

Started Jan 26, 2026, 04:22 PM UTC· resolved Jan 29, 2026, 10:59 PM UTC

No vendor updates were posted for this incident.

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Minor December 22, 2025 Advantage2_system4.2 Solver Offline 1h 5m Advantage2_system4

Started Dec 22, 2025, 10:13 PM UTC· resolved Dec 22, 2025, 11:19 PM UTC

No vendor updates were posted for this incident.

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Minor December 22, 2025 Advantage2_system4.1 Solver Offline 34m Advantage2_system4

Started Dec 22, 2025, 06:52 PM UTC· resolved Dec 22, 2025, 07:26 PM UTC

No vendor updates were posted for this incident.

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Minor December 15, 2025 Advantage2_system1.9 Solver Offline 1h 30m Advantage2_system1

Started Dec 15, 2025, 10:30 PM UTC· resolved Dec 16, 2025, 12:00 AM UTC

No vendor updates were posted for this incident.

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Minor December 9, 2025 Advantage2_system1.8 Solver Offline 49m Advantage2_system1

Started Dec 09, 2025, 11:39 PM UTC· resolved Dec 10, 2025, 12:29 AM UTC

No vendor updates were posted for this incident.

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Minor November 26, 2025 Advantage2_system4.1 Solver Offline 51m Advantage2_system4

Started Nov 26, 2025, 06:51 PM UTC· resolved Nov 26, 2025, 07:43 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →