D-Wave incident

Advantage2_system4 Solver Offline

Minor Resolved View vendor source →

D-Wave experienced a minor incident on July 19, 2026 affecting Advantage2_system4, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2026, 12:40 AM UTC
Resolved
Jul 20, 2026, 06:37 PM UTC
Duration
1d 17h
Detected by Pingoru
Jul 19, 2026, 12:40 AM UTC

Affected components

Advantage2_system4

Update timeline

  1. investigating Jul 19, 2026, 12:40 AM UTC

    TheAdvantage2_system4 solver will be unavailable while we investigate an issue with the system. The remaining QPU solvers continue to be online while we are working to restore the Advantage2_system4 solver. Thank you for your patience.

  2. identified Jul 19, 2026, 02:45 AM UTC

    The Advantage2_system4 remains offline while we work on an issue with the system. We anticipate the solver will remain offline overnight. Thank you for your patience.

  3. identified Jul 19, 2026, 07:11 PM UTC

    The Advantage2_system4 remains offline while we work on an issue with the system. The solver will remain offline until Monday July 20, 2026.

  4. resolved Jul 20, 2026, 06:37 PM UTC

    The Solver is now available. We apologize for the disruption. Please contact us at [email protected] if you continue to experience issues.