D-Wave experienced a minor incident on June 23, 2026, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 23, 2026, 06:49 PM UTC
The North America (West) Solver API and Leap website are currently unavailable. You may be unable to submit problems to the D-Wave QPU, including demos available through the Leap interface. We appreciate your patience as we investigate this issue. Please check back here for periodic updates.
- investigating Jun 23, 2026, 08:20 PM UTC
We are still investigating the cause of this issue. The Solver API outage is impacting all solvers in the North America (West) region, including hybrid solvers. Solvers in North America (East) and Europe regions continue to work as normal. By default, Ocean connects to the North American (West) region, to configure a different region, see https://docs.dwavequantum.com/en/latest/ocean/sapi_access_basic.html
- identified Jun 23, 2026, 08:58 PM UTC
The issue affecting the Leap website and Solver API has been identified. The Solver API is currently less responsive than normal. You may experience delays or occasional failed problems when submitting jobs through the Solver API until the backlog is processed. We apologize for the disruption and appreciate your patience. Please check back here for periodic updates.
- resolved Jun 23, 2026, 11:09 PM UTC
The issue affecting the Solver API has been resolved and the API is operating as normal. We apologize for the disruption. Please contact us at [email protected] if you continue to experience issues.