Cytracom incident

US-NorthWest (SEA) Region ControlOne Agent Connectivity Issues

Major Resolved View vendor source →

Cytracom experienced a major incident on August 22, 2025 affecting US-NorthWest (SEA) Region, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2025, 06:41 PM UTC
Resolved
Aug 22, 2025, 08:25 PM UTC
Duration
1h 44m
Detected by Pingoru
Aug 22, 2025, 06:41 PM UTC

Affected components

US-NorthWest (SEA) Region

Update timeline

  1. identified Aug 22, 2025, 06:41 PM UTC

    We have identified an issue impacting ControlOne customers using the ControlOne Agent within our US-Northwest (SEA) Region. Our engineers are actively working on a fix.

  2. monitoring Aug 22, 2025, 07:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 22, 2025, 08:25 PM UTC

    This incident has been resolved.