CYPHER Learning experienced a major incident on August 9, 2022 affecting CYPHER for business, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
CYPHER for business
Update timeline
- identified Aug 09, 2022, 09:54 PM UTC
We are currently experiencing an issue with MATRIX search. We have identified the issue and are working with Amazon Web Services for a speedy resolution.
- resolved Aug 09, 2022, 10:26 PM UTC
The issue was resolved, and after careful testing and monitoring we can confirm the service is fully restored.