CYPHER Learning incident

MATRIX EU Database Upgrade

Minor Resolved View vendor source →

CYPHER Learning experienced a minor incident on August 11, 2022 affecting CYPHER for business EU, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2022, 09:47 PM UTC
Resolved
Aug 11, 2022, 10:04 PM UTC
Duration
16m
Detected by Pingoru
Aug 11, 2022, 09:47 PM UTC

Affected components

CYPHER for business EU

Update timeline

  1. monitoring Aug 11, 2022, 09:47 PM UTC

    We are upgrading a database server for MATRIX EU. This process should take no more than 5 minutes. During this time, performance may be impaired for up to 60 seconds.

  2. resolved Aug 11, 2022, 10:04 PM UTC

    The upgrade has been completed.