CYPHER Learning incident

Database Upgrade

Major Resolved View vendor source →

CYPHER Learning experienced a major incident on August 21, 2022 affecting CYPHER for business EU, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2022, 04:35 AM UTC
Resolved
Aug 21, 2022, 04:57 AM UTC
Duration
21m
Detected by Pingoru
Aug 21, 2022, 04:35 AM UTC

Affected components

CYPHER for business EU

Update timeline

  1. investigating Aug 21, 2022, 04:35 AM UTC

    We are currently upgrading our database cluster on MATRIX EU. The disruption should be minimal.

  2. resolved Aug 21, 2022, 04:57 AM UTC

    The upgrade has now been completed with minimal disruption.