CYPHER Learning experienced a major incident on June 19, 2023 affecting CYPHER for business, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
CYPHER for business
Update timeline
- investigating Jun 19, 2023, 02:25 PM UTC
We are currently investigating an issue where MATRIX is receiving a high error rate.
- monitoring Jun 19, 2023, 02:33 PM UTC
We have identified the issue and implemented a fix. We are continuing to monitor.
- resolved Jun 19, 2023, 03:53 PM UTC
This incident has been resolved.