CYPHER Learning experienced a minor incident on August 30, 2023 affecting CYPHER for business, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
CYPHER for business
Update timeline
- identified Aug 30, 2023, 08:15 PM UTC
We have identified an issue on CYPHER Business that has increased the error rate for some customers. We are working on the solution and expect a resolution shortly.
- monitoring Aug 30, 2023, 08:27 PM UTC
The fix has been implemented and we're closely monitoring the results.
- resolved Aug 30, 2023, 09:03 PM UTC
The incident has been resolved.