CYPHER Learning incident

Degraded Performance on CYPHER business

Minor Resolved View vendor source →

CYPHER Learning experienced a minor incident on March 6, 2024 affecting CYPHER for business, lasting 6h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2024, 10:38 PM UTC
Resolved
Mar 07, 2024, 05:03 AM UTC
Duration
6h 25m
Detected by Pingoru
Mar 06, 2024, 10:38 PM UTC

Affected components

CYPHER for business

Update timeline

  1. investigating Mar 06, 2024, 10:38 PM UTC

    We are currently investigating an issue on CYPHER business that is causing degraded performance.

  2. identified Mar 06, 2024, 11:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 06, 2024, 11:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 07, 2024, 01:54 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 07, 2024, 05:03 AM UTC

    The incident was resolved around midnight UTC March 7, 2024. We appreciate your patience and apologize for any service disruption encountered.