CYPHER Learning experienced a minor incident on October 12, 2024 affecting CYPHER for business, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
CYPHER for business
Update timeline
- identified Oct 12, 2024, 09:19 PM UTC
Some business customers in the US region may experience issues with search. We have identified the issue with our cloud search provider and have opened a critical ticket with them. We're continuing to monitor and will be updating soon.
- resolved Oct 14, 2024, 06:00 PM UTC
The search issue on US Business has been resolved.