CYPHER Learning incident

Search Functionality

Minor Resolved View vendor source →

CYPHER Learning experienced a minor incident on June 24, 2025 affecting CYPHER for business, lasting 4h 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2025, 07:25 PM UTC
Resolved
Jun 24, 2025, 11:56 PM UTC
Duration
4h 30m
Detected by Pingoru
Jun 24, 2025, 07:25 PM UTC

Affected components

CYPHER for business

Update timeline

  1. investigating Jun 24, 2025, 07:25 PM UTC

    We are currently experiencing issues with search on CYPHER for business. We are investigating.

  2. investigating Jun 24, 2025, 11:12 PM UTC

    We are working on a resolution to the issue affecting search functionality on CYPHER for business.

  3. identified Jun 24, 2025, 11:13 PM UTC

    We are working on a resolution to the issue affecting search functionality on CYPHER for business.

  4. monitoring Jun 24, 2025, 11:28 PM UTC

    Search functionality on CYPHER for business has been restored. We are currently monitoring the system to ensure stability.

  5. resolved Jun 24, 2025, 11:56 PM UTC

    The issue affecting search functionality on CYPHER for business has been resolved. Everything is now working as expected.