CYPHER Learning incident

CYPHER for Academia Issue

Minor Resolved View vendor source →

CYPHER Learning experienced a minor incident on July 31, 2025 affecting CYPHER for academia, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 06:15 AM UTC
Resolved
Jul 31, 2025, 06:52 AM UTC
Duration
36m
Detected by Pingoru
Jul 31, 2025, 06:15 AM UTC

Affected components

CYPHER for academia

Update timeline

  1. investigating Jul 31, 2025, 06:15 AM UTC

    We are currently investigating this issue.

  2. identified Jul 31, 2025, 06:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 31, 2025, 06:29 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jul 31, 2025, 06:36 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jul 31, 2025, 06:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 31, 2025, 06:52 AM UTC

    This incident has been resolved.