CYPHER Learning incident

CYPHER for Academia Issue

Critical Resolved View vendor source →

CYPHER Learning experienced a critical incident on August 7, 2025 affecting CYPHER for academia AU, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2025, 05:07 PM UTC
Resolved
Aug 07, 2025, 05:31 PM UTC
Duration
24m
Detected by Pingoru
Aug 07, 2025, 05:07 PM UTC

Affected components

CYPHER for academia AU

Update timeline

  1. investigating Aug 07, 2025, 05:07 PM UTC

    We are currently investigating this issue.

  2. identified Aug 07, 2025, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 07, 2025, 05:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 07, 2025, 05:31 PM UTC

    This incident has been resolved.