CYPHER Learning incident

CYPHER for Academia Degraded Performance

Minor Resolved View vendor source →

CYPHER Learning experienced a minor incident on October 21, 2025 affecting CYPHER for academia, lasting 11h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 05:45 AM UTC
Resolved
Oct 21, 2025, 05:10 PM UTC
Duration
11h 24m
Detected by Pingoru
Oct 21, 2025, 05:45 AM UTC

Affected components

CYPHER for academia

Update timeline

  1. investigating Oct 21, 2025, 05:45 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 21, 2025, 08:24 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 21, 2025, 08:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2025, 05:10 PM UTC

    This incident has been resolved.