CYPHER Learning incident

CYPHER for Academia Reporting Issues

Major Resolved View vendor source →

CYPHER Learning experienced a major incident on January 12, 2026 affecting CYPHER for academia, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 08:05 PM UTC
Resolved
Jan 12, 2026, 09:13 PM UTC
Duration
1h 8m
Detected by Pingoru
Jan 12, 2026, 08:05 PM UTC

Affected components

CYPHER for academia

Update timeline

  1. investigating Jan 12, 2026, 08:05 PM UTC

    Reports are currently not working correctly on CYPHER for Academia. We are currently investigating this issue.

  2. monitoring Jan 12, 2026, 08:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 12, 2026, 09:13 PM UTC

    This incident has been resolved.