Cyderes experienced a critical incident on June 11, 2025 affecting Auto-calling, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Auto-calling
Update timeline
- investigating Jun 11, 2025, 09:43 PM UTC
The Cyderes auto-calling mechanism is experiencing an outage. Email notifications have not been impacted. The issue is under investigation.
- identified Jun 11, 2025, 09:57 PM UTC
The cause of the outage has been identified and a fix is in progress.
- resolved Jun 11, 2025, 10:43 PM UTC
The incident has been resolved and auto-calling is fully operational.