Cyderes experienced a major incident on December 7, 2023 affecting Ingestion Pipeline, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Ingestion Pipeline
Update timeline
- investigating Dec 07, 2023, 05:26 PM UTC
Cyderes Engineering has identified an issue causing ingestion for US Chronicle tenants to be delayed. Investigation is underway.
- monitoring Dec 07, 2023, 06:00 PM UTC
Cyderes Engineering has identified the issue and implemented a fix. Ingestion behavior is returning to normal. Engineering is monitoring.
- resolved Dec 07, 2023, 07:09 PM UTC
This incident has been resolved and ingestion is being handled at normal rates for all Chronicle tenants.