Cyderes incident

North America Chronicle Ingestion Delay

Minor Resolved View vendor source →

Cyderes experienced a minor incident on December 19, 2023 affecting Ingestion Pipeline, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2023, 02:22 PM UTC
Resolved
Dec 20, 2023, 05:43 PM UTC
Duration
1d 3h
Detected by Pingoru
Dec 19, 2023, 02:22 PM UTC

Affected components

Ingestion Pipeline

Update timeline

  1. investigating Dec 19, 2023, 02:22 PM UTC

    Cyderes Engineering has identified an issue causing ingestion for North America Chronicle tenants to be delayed. Investigation is underway.

  2. monitoring Dec 19, 2023, 03:04 PM UTC

    This issue has been resolved and we're monitoring.

  3. resolved Dec 20, 2023, 05:43 PM UTC

    We're continuing to work with Chronicle Support to determine the root cause of the ingestion delay. Cyderes has been monitoring ingestion and no delays have occurred since 1:40 am CST on 12/19