Cyderes incident

Chronicle Raw Log Viewer Outage

Major Resolved View vendor source →

Cyderes experienced a major incident on March 21, 2024 affecting Chronicle UI, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2024, 08:37 PM UTC
Resolved
Mar 21, 2024, 10:03 PM UTC
Duration
1h 26m
Detected by Pingoru
Mar 21, 2024, 08:37 PM UTC

Affected components

Chronicle UI

Update timeline

  1. monitoring Mar 21, 2024, 08:37 PM UTC

    Raw logs are currently not able to be viewed within client Chronicle tenants. Cyderes has engaged and escalated to Google Chronicle to inform them of the issue and are monitoring with Google for resolution. We will update our Statuspage once Google has provided more information or resolved the issue.

  2. resolved Mar 21, 2024, 10:03 PM UTC

    Google has resolved this issue. Cyderes is monitoring for additional information from Google around root cause of the issue. Please contact your Cyderes customer success representative or open a case on the MyCyderes portal if you have any questions or need further information.