Cyderes experienced a critical incident on March 29, 2024 affecting Alerting Pipeline, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 29, 2024, 07:03 PM UTC
Cyderes is currently investigating a backlog of alerts causing an alerting pipeline issue which is impacting ingestion of alerts into our SOAR platform. Due to this, triage of alerting is currently delayed. We will update Statuspage with additional information once we have it.
- monitoring Mar 29, 2024, 07:42 PM UTC
A fix has been implemented allowing affected alerts to process through the pipeline. Cyderes will continue to monitor the data flow to ensure pipeline health remains stable.
- resolved Mar 29, 2024, 08:46 PM UTC
Cyderes has resolved the issue with our backend alerting pipeline and systems continue to perform as expected. Triage for the affected alerts has resumed as normal. A small subset of cases were delayed and Cyderes analysts are reviewing to ensure triage. Thank you.