Cyderes incident

Chronicle Security Outage

Minor Resolved View vendor source →

Cyderes experienced a minor incident on June 13, 2024 affecting Chronicle Ingestion API, lasting 15h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2024, 08:53 PM UTC
Resolved
Jun 14, 2024, 12:48 PM UTC
Duration
15h 55m
Detected by Pingoru
Jun 13, 2024, 08:53 PM UTC

Affected components

Chronicle Ingestion API

Update timeline

  1. identified Jun 13, 2024, 08:53 PM UTC

    Chronicle Security is experiencing delays with BigQuery exports, multi event rules, and normalization in US multi-region. Chronicle has completed migrations for BigQuery export delay and multi event rules and are seeing gradual reduction in delays. They expect the delays to completely subside within the next few hours. The normalization delays is being investigated by the Chronicle engineering team. This impact may cause delays in Cyderes detection and response services for Chronicle customers due to delays in normalization of data within Chronicle.

  2. resolved Jun 14, 2024, 12:48 PM UTC

    The issue with Chronicle Security has been resolved for all affected users as of Thursday, 2024-06-13 23:24 US/Pacific.