Cyderes experienced a major incident on June 25, 2024 affecting Chronicle UI, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Chronicle UI
Update timeline
- investigating Jun 25, 2024, 08:09 PM UTC
Chronicle US customers are experiencing an issue with visibility of raw logs. Searching for historical raw log data may not show full results. This does not impact UDM searching or detections. Cyderes has escalated to Google to inform them of the issue and are monitoring with Google for resolution (https://status.cloud.google.com/incidents/PtQCvMMdqsRLZLbdC11p). We will update as Google provides more information or resolves the issue.
- resolved Jun 27, 2024, 08:19 PM UTC
Google has indicated that the ongoing incident has been resolved and Cyderes has confirmed that we are no longer seeing the issue.