Cyderes incident

TSI Integration Outage

Major Resolved View vendor source →

Cyderes experienced a major incident on April 29, 2025 affecting Ticket System Integrations, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 12:37 AM UTC
Resolved
Apr 29, 2025, 12:53 AM UTC
Duration
16m
Detected by Pingoru
Apr 29, 2025, 12:37 AM UTC

Affected components

Ticket System Integrations

Update timeline

  1. investigating Apr 29, 2025, 12:37 AM UTC

    At the present time ticket system integration is not operational. Engineering is investigating the outage.

  2. resolved Apr 29, 2025, 12:53 AM UTC

    This incident has been resolved.