Cycode incident

Authentication Service Disruption

Minor Resolved View vendor source →

Cycode experienced a minor incident on September 28, 2026, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 07:08 PM UTC
Resolved
Sep 28, 2026, 08:45 PM UTC
Duration
1h 37m
Detected by Pingoru
Sep 28, 2026, 07:08 PM UTC

Update timeline

  1. monitoring Sep 28, 2026, 07:08 PM UTC

    Status: Monitoring At 2:00 PM EDT (18:00 UTC), we identified a significant load spike affecting the authentication database. To mitigate the issue, we performed an instance upgrade. A brief interruption to database connections may have occurred during the upgrade. The platform is stable, and we continue to closely monitor the situation. Affected components US Environment (Degraded performance)

  2. resolved Sep 28, 2026, 08:45 PM UTC

    Status: Resolved The system is fully operational, with no ongoing issues observed. This incident is now resolved.