Cycode experienced a minor incident on July 27, 2026, lasting 3d 21h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 27, 2026, 10:31 AM UTC
Status: Investigating The team identified an issue with degraded performance with scanning. There can be delays in starting, running, and completing scans. All scan types may be affected (Pull request and CLI scans as well). The team has identified an issue with a malfunction in deployment, and the issue should be resolved shortly. Affected components US Environment (Degraded performance) US Environment (Degraded performance) US Environment (Degraded performance) US Environment (Degraded performance) US Environment (Degraded performance)
- monitoring Jul 27, 2026, 11:27 AM UTC
Status: Monitoring The team has identified the root cause and resolved it. We are seeing the system getting back to stability. Affected components US Environment (Degraded performance) US Environment (Degraded performance) US Environment (Degraded performance) US Environment (Degraded performance) US Environment (Degraded performance)
- resolved Jul 27, 2026, 11:57 AM UTC
Status: Resolved The system is now back to being fully operational.
- resolved Jul 31, 2026, 07:43 AM UTC
Status: Resolved Root Cause The incident was caused by a deployment of one service that ran a database migration. The team has identified that this migration contained faulty code and as a result lead to database overload when attempting to deploy the service. As a result, the service was partially down until the deployment was reverted. During this time, all scans were processed with lower than expected performance.