Cycode incident

Authentication Service Disruption

Minor Resolved View vendor source →

Cycode experienced a minor incident on September 28, 2026, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 07:08 PM UTC
Resolved
Sep 28, 2026, 08:45 PM UTC
Duration
1h 37m
Detected by Pingoru
Sep 28, 2026, 07:08 PM UTC

Update timeline

  1. monitoring Sep 28, 2026, 07:08 PM UTC

    Status: Monitoring At 2:00 PM EDT (18:00 UTC), we identified a significant load spike affecting the authentication database. To mitigate the issue, we performed an instance upgrade. A brief interruption to database connections may have occurred during the upgrade. The platform is stable, and we continue to closely monitor the situation.

  2. resolved Sep 28, 2026, 08:45 PM UTC

    Status: Resolved The system is fully operational, with no ongoing issues observed. This incident is now resolved.