Customer.io incident

Delays with Salesforce Syncs

Notice Resolved View vendor source →

Customer.io experienced a notice incident on January 14, 2026 affecting Data Processing, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 04:34 PM UTC
Resolved
Jan 14, 2026, 04:34 PM UTC
Duration
—
Detected by Pingoru
Jan 14, 2026, 04:34 PM UTC

Affected components

Data Processing

Update timeline

  1. resolved Jan 14, 2026, 04:34 PM UTC

    Between 16:00 UTC January 13th and 08:00 UTC January 14th our team was alerted to an issue causing long delays completing Salesforce syncs. The issue has now been resolved and we are continuing to monitor.