Customer.io incident
Reverse ETL syncs may experience delays in US
Update timeline
- identified Feb 13, 2026, 10:42 PM UTC
A subset of customers in US may experience delays on completing reverse ETL syncs.
- monitoring Feb 13, 2026, 10:51 PM UTC
A fix has been implemented and we are monitoring.
- resolved Feb 13, 2026, 11:02 PM UTC
This incident has been resolved.
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