Customer.io incident

Integration Destinations UI Disruption

Major Resolved View vendor source →
Started
Apr 13, 2026, 06:26 PM UTC
Resolved
Apr 13, 2026, 06:31 PM UTC
Duration
5m
Detected by Pingoru
Apr 13, 2026, 06:26 PM UTC

Affected components

Management Interface

Update timeline

  1. investigating Apr 13, 2026, 06:26 PM UTC

    Our team is aware of an issue affecting Integrations with destinations in EU/US. We are looking into this and gathering more details. Data import and export is still working, only the UI is effected.

  2. identified Apr 13, 2026, 06:28 PM UTC

    The issue has been identified in the UI and a fix is being deployed.

  3. resolved Apr 13, 2026, 06:31 PM UTC

    A fix has been deployed and the system's functionality is fully restored.

Looking to track Customer.io downtime and outages?

Pingoru polls Customer.io's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Customer.io reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Customer.io alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Customer.io for free

5 free monitors · No credit card required