Customer.io incident

Unable to create event-driven campaigns

Notice Resolved View vendor source →

Customer.io experienced a notice incident on April 15, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 09:06 PM UTC
Resolved
Apr 15, 2026, 08:30 PM UTC
Duration
—
Detected by Pingoru
Apr 15, 2026, 09:06 PM UTC

Update timeline

  1. resolved Apr 15, 2026, 09:06 PM UTC

    We've identified an issue that was preventing the workflow builder from adding Event campaign triggers. This did not affect processing or deliveries for existing campaigns, only the workflow UI experience was impacted. This incident has already been resolved.