Customer.io incident

Salesforce and Hubspot syncs might be delayed for some EU customers

Minor Resolved View vendor source →

Customer.io experienced a minor incident on June 4, 2026 affecting Data Processing, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 11:50 PM UTC
Resolved
Jun 05, 2026, 01:15 AM UTC
Duration
1h 25m
Detected by Pingoru
Jun 04, 2026, 11:50 PM UTC

Affected components

Data Processing

Update timeline

  1. identified Jun 04, 2026, 11:50 PM UTC

    We've identified an issue affecting some EU customers' Salesforce and Hubspot syncs. Our team is working on a fix.

  2. monitoring Jun 05, 2026, 12:44 AM UTC

    We have rolled out a fix and we're monitoring closely.

  3. resolved Jun 05, 2026, 01:15 AM UTC

    We confirm the incident is resolved. Thank you for your patience!