Customer.io incident

Customer.io UI is currently inaccessible

Minor Resolved View vendor source →

Customer.io experienced a minor incident on June 4, 2026 affecting Management Interface, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 01:34 PM UTC
Resolved
Jun 04, 2026, 01:42 PM UTC
Duration
7m
Detected by Pingoru
Jun 04, 2026, 01:34 PM UTC

Affected components

Management Interface

Update timeline

  1. investigating Jun 04, 2026, 01:34 PM UTC

    Our team is aware of this issue and are digging into it right now. We apologize for the inconvenience and will be back with an update as soon as possible.

  2. monitoring Jun 04, 2026, 01:39 PM UTC

    We've got a fix in place, and the UI is available once again. Thank you for your patience!

  3. resolved Jun 04, 2026, 01:42 PM UTC

    This incident has been resolved.