Customer.io incident

UI inaccessible

Critical Ongoing View vendor source →

Customer.io is currently experiencing a critical incident affecting Management Interface, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 09:18 PM UTC
Resolved
Ongoing
Duration
● 1h 12m
Detected by Pingoru
Jun 02, 2026, 09:18 PM UTC

Affected components

Management Interface

Update timeline

  1. investigating Jun 02, 2026, 09:18 PM UTC

    Our team is aware of an issue affecting access to the Customer.io UI. Our team is working to identify the cause.

  2. monitoring Jun 02, 2026, 09:33 PM UTC

    A fix has been deployed for the issue affecting access to the UI. We are monitoring performance and customer feedback.

  3. identified Jun 02, 2026, 10:25 PM UTC

    Our team has identified additional UI-related issues affecting some customers. We are working on a fix now.