Customer.io incident

Infrastructure upgrades to event receivers

Notice Resolved View vendor source →

Customer.io experienced a notice incident on September 22, 2015, lasting 5h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2015, 12:40 PM UTC
Resolved
Sep 22, 2015, 06:00 PM UTC
Duration
5h 19m
Detected by Pingoru
Sep 22, 2015, 12:40 PM UTC

Update timeline

  1. scheduled Sep 22, 2015, 12:40 PM UTC

    We're upgrading our event receiver infrastructure to enhance robustness. No service interruption is expected during this maintenance

  2. in progress Sep 22, 2015, 01:30 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Sep 22, 2015, 06:00 PM UTC

    The scheduled maintenance has been completed.