Customer.io incident

Infrastructure upgrade on event receivers

Notice Resolved View vendor source →

Customer.io experienced a notice incident on October 3, 2015, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2015, 12:53 AM UTC
Resolved
Oct 03, 2015, 04:00 AM UTC
Duration
3h 6m
Detected by Pingoru
Oct 03, 2015, 12:53 AM UTC

Update timeline

  1. scheduled Oct 03, 2015, 12:53 AM UTC

    We're upgrading our event receiver infrastructure to enhance robustness. No service interruption is expected during this maintenance

  2. in progress Oct 03, 2015, 01:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Oct 03, 2015, 04:00 AM UTC

    The scheduled maintenance has been completed.