Customer.io incident

Infrastructure upgrade on event receivers

Notice Resolved View vendor source →

Customer.io experienced a notice incident on October 5, 2015, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2015, 05:25 PM UTC
Resolved
Oct 05, 2015, 09:30 PM UTC
Duration
4h 5m
Detected by Pingoru
Oct 05, 2015, 05:25 PM UTC

Update timeline

  1. scheduled Oct 05, 2015, 05:25 PM UTC

    We're upgrading our event receiver infrastructure to enhance robustness. No service interruption is expected during this maintenance

  2. in progress Oct 05, 2015, 05:30 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Oct 05, 2015, 09:30 PM UTC

    The scheduled maintenance has been completed.