Curve experienced a major incident on December 7, 2023 affecting Transactions processing and Mobile wallet and wearables (Apple Pay, Google Pay, Samsung Pay, etc), lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 07, 2023, 10:39 AM UTC
We’re aware of some issues affecting payment processing at the moment. We’re already looking into this. We are sorry to say, some of your purchases may get declined in the meantime. We apologise for any inconvenience this will cause you.
- investigating Dec 07, 2023, 12:01 PM UTC
One of our partners has identified the issue and we are monitoring the fix.
- resolved Dec 07, 2023, 12:55 PM UTC
One of our partners had some technical issues which affected our transaction processing platform. Our service has now been fully restored (from around 11:10 GMT). We apologize again for any inconvenience this might have caused you.