Curve experienced a critical incident on December 15, 2023 affecting Transactions processing, lasting 5h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Transactions processing
Update timeline
- investigating Dec 15, 2023, 11:05 PM UTC
We’re aware of some issues affecting payment processing at the moment. We’re already looking into it but, we’re sorry to say, some of your purchases may get declined in the meantime.
- monitoring Dec 15, 2023, 11:57 PM UTC
One of our partners has had technical issues which affected our transaction processing platform. We are observing the situation and seeing that it is improving. We will keep you up to date.
- resolved Dec 16, 2023, 04:33 AM UTC
This incident has now been resolved. We apologise again for all the inconvenience we have caused you.